Title

Employee Silence Motives: Investigation of Dimensionality and Development of Measures

Department/School

Management

Date of this version

2012

Document Type

Article

Keywords

employee silence, organizational silence, employee voice

Abstract

In four studies, I examine the motives for employee silence. In Study 1, open-ended survey responses are examined to determine the nature and scope of silence motives. Study 2 develops measures of these motives and explores their factor structure. Study 3 refines the measures and provides confirmatory evidence of factor structure. Study 4 examines relationships between the new measures and related factors (employee voice, psychological safety, neuroticism, extraversion). Results indicate six dimensions of silence motives (ineffectual, relational, defensive, diffident, disengaged, and deviant) emerge from the data, can be reliably measured, and provide incremental value for understanding and assessing employee silence.

Published in

Journal of Organizational Behavior

Citation/Other Information

10.1002/job.1829