Title
When Computers Advise Us: How to Represent the Types of Knowledge Users Seek for Expert Advice
Department/School
Computer and Information Sciences
Date
2019
Document Type
Article
Keywords
artificial intelligence, cognitive processes, expert systems, machine learning, task analysis, training data
DOI
https://doi.org/10.1109/MC.2019.2902137
Abstract
Building on research in artificial intelligence, instructional design, cognitive psychology, and the learning sciences, this article introduces a new knowledge representation, called expert advice, that is used for developing digital advisors that discern the knowledge human users seek in fulfilling their responsibilities in the workplace.
Volume
52
Issue
9
Published in
Computer
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.
COinS
Citation/Other Information
Salisbury, M. (2019). When Computers Advise Us: How to Represent the Types of Knowledge Users Seek for Expert Advice. Computer, 52(9), 44-51. https://doi.org/10.1109/MC.2019.2902137