When Computers Advise Us: How to Represent the Types of Knowledge Users Seek for Expert Advice
Computer and Information Sciences
artificial intelligence, cognitive processes, expert systems, machine learning, task analysis, training data
Building on research in artificial intelligence, instructional design, cognitive psychology, and the learning sciences, this article introduces a new knowledge representation, called expert advice, that is used for developing digital advisors that discern the knowledge human users seek in fulfilling their responsibilities in the workplace.
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This work is licensed under a Creative Commons Attribution 4.0 International License.