Determining Maltreatment Substantiation According to Minnesota Child Protection Intake Workers


Social Work

Date of Paper/Work


Degree Name

Master of Social Work (M.S.W.)

Type of Paper/Work

Clinical research paper


Catherine Marrs Fuchsel


Child protection intake workers are the initial points of contact for Child Protection Services (CPS). This worker documents reports of suspected child maltreatment and initiates the decision making processes involved when determining if investigative services are needed. In Minnesota in 2010, over 79% of the reports received by these workers were screened out due to a variety of factors. Six child protection intake workers were interviewed in this research. They described that endless work, teamwork, knowledge, emotions, detailed information, evidence, and vague definitions are factors involved that may account for the variability when determining if suspected child maltreatment requires investigation. The findings demonstrate a need for additional trainings to be offered to professionals in the field, as well as a need for making necessary changes to legislative policies.


child protection intake workers, investigations, CPS

Creative Commons License

Creative Commons Attribution 3.0 License
This work is licensed under a Creative Commons Attribution 3.0 License.