Title
Characteristics of Successful and Unsuccessful Mental Health Referrals of Refugees
Department/School
Social Work
Date of this version
2016
Document Type
Article
DOI
https://doi.org/10.1007/s10488-015-0639-8
Abstract
In this community based participatory research study, we explored key characteristics of mental health referrals of refugees using stories of providers collected through an on-line survey. Ten coders sorted 60 stories of successful referrals and 34 stories of unsuccessful referrals into domains using the critical incident technique. Principal components analysis yielded categories of successful referrals that included: active care coordination, establishing trust, proactive resolution of barriers, and culturally responsive care. Unsuccessful referrals were characterized by cultural barriers, lack of care coordination, refusal to see refugees, and system and language barriers. Recommendations for training and policy are discussed.
Volume
43
Issue
4
Published in
Administration and Policy in Mental Health and Mental Health Services Research
Citation/Other Information
Shannon, P. J., Vinson, G. A., Cook, T. L., & Lennon, E. (2016). Characteristics of Successful and Unsuccessful Mental Health Referrals of Refugees. Administration and Policy in Mental Health and Mental Health Services Research, 43(4), 555-568. https://doi.org/10.1007/s10488-015-0639-8